Terms and Conditions

The terms that govern your use of this website and our services.

Last updated: 14 August 2026

1. Acceptance of Terms

By accessing or using this website, or by engaging Comfy HomeCare for services, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use this website or our services.

2. About Comfy HomeCare

This website is operated by HOMECARE DIRECT SERVICE PTY LTD (ABN 72 682 383 428), trading as Comfy HomeCare, an Associated Provider of The Trustee For WeCare Wellness Services Trust (Registered provider number PRV-10198), of Suite 3C, 34 MacMahon Street, Hurstville NSW 2220.

3. Website Use

This website is provided for general information about our services and to allow you to make enquiries. You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the website by, any third party.

4. Services

Information on this website about our aged care and support services, including Support at Home services, is provided for general guidance only and does not constitute a formal offer or guarantee of service availability. Actual services provided to you will be set out in your individual care agreement, which will govern in the event of any inconsistency with this website.

5. Intellectual Property

All content on this website, including text, graphics, logos and images, is owned by or licensed to HOMECARE DIRECT SERVICE PTY LTD and is protected by copyright and other intellectual property laws. You may not reproduce, distribute or otherwise use any content from this website without our prior written consent, except for personal, non-commercial use.

6. Limitation of Liability

While we take reasonable care to ensure the information on this website is accurate and up to date, we make no warranties or representations as to its accuracy, completeness or currency. To the maximum extent permitted by law, we exclude all liability for any loss or damage arising from your use of this website, except for any liability that cannot be excluded under the Australian Consumer Law.

7. Indemnity

You agree to indemnify and hold harmless HOMECARE DIRECT SERVICE PTY LTD, its officers, employees and agents from and against any claim, loss or damage arising from your misuse of this website or breach of these Terms and Conditions.

8. Privacy

Our collection and handling of your personal information is governed by our Privacy Policy, which forms part of these Terms and Conditions.

9. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales in respect of any dispute arising from these terms.

10. Changes to Terms

We may update these Terms and Conditions from time to time. The most current version will always be available on our website, with the "last updated" date shown at the top of this page. Continued use of the website after any changes constitutes your acceptance of the updated terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

HOMECARE DIRECT SERVICE PTY LTD, trading as Comfy HomeCare

Address: Suite 3C, 34 MacMahon Street, Hurstville NSW 2220

Phone: (02) 8988 5616

Email: info@comfycare.com.au

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