We help older Australians access government-funded Support at Home services across Sydney, Brisbane and the Gold Coast — with transparent funding, consistent carers you come to know, and a support plan built around your goals. Full support in Mandarin, Cantonese and English.
Why Families Choose Us
Choosing a provider is a big decision. Here is what makes families across Sydney, Brisbane and the Gold Coast choose Comfy HomeCare.
We keep administration lean so more of your Support at Home funding goes into actual services and care hours — not overheads.
We match you with regular support workers and minimise changes, so genuine relationships can grow and you always feel comfortable.
You always know what is available in your budget, what each service costs, and exactly how your funding is being used.
Our care managers and support workers speak your language — so assessments, care plans and daily conversations are never lost in translation.
We help you navigate My Aged Care, understand your classification, switch providers smoothly, and request reassessments when your needs change.
Choose full care management or take a more hands-on role — whichever suits you and your family best.
In Their Homes
Everyday care our support workers help with across Sydney, Brisbane and Gold Coast homes.
Meal preparation together
Kitchen & domestic assistance
.jpg)
Garden & lawn care
Social outings & companionship
.jpg)
Nursing & clinical care
Cleaning & vacuuming
Laundry & linen
Visits to friends
Help with shopping
.jpg)
Accompanying to medical appointments
Digital technology education
Assistance to maintain personal affairs
Our Services
Under Support at Home, services fall into three official categories. We deliver all of them.
Nursing care and clinical observations, medication management and administration, allied health including physiotherapy, occupational therapy, podiatry, dietetics, speech pathology and psychology, plus wound care and chronic disease support.
Personal care including showering, dressing and grooming, mobility assistance and transfers, transport to appointments and activities, social support and community participation, respite care, and overnight or 24-hour support when needed.
Domestic assistance including cleaning, laundry and bed making, meal preparation and nutrition support, shopping assistance, gardening and lawn mowing, light home maintenance and home safety checks.
Plus Assistive Technology & Home Modifications (AT-HM), the Restorative Care Pathway and the End-of-Life Pathway when needed.
See all services in detailHow It Works
We guide you through every stage — in English or Chinese — so nothing feels overwhelming.
Contact My Aged Care on 1800 200 422 or apply online for an aged care assessment. We can help you prepare and explain what to expect.
Once approved, you are given a classification level and a quarterly budget to spend on the services you need.
Select Comfy HomeCare, or switch from your current provider — we coordinate the handover so there are no gaps in care.
We build your personalised support plan together and begin delivering services that match your goals and budget.
Service Areas
We serve greater Sydney, greater Brisbane and the Gold Coast, with a strong local presence in suburbs with established Chinese and Chinese-Vietnamese communities. Families looking for Support at Home Hurstville can visit our MacMahon Street office, and we also cover areas with significant social and public housing.
Funding Made Clear
Support at Home has eight ongoing classification levels. Your assessment determines which one you receive, and your funding is released in quarterly amounts.
Amounts current as at 1 July 2026 and indexed annually. Includes the 10% care management component.
We will explain your options in plain language — in English, Mandarin or Cantonese — and help you get the most from your Support at Home funding.